Question 1

How quickly can you get to me in Portsmouth?

Accepted Answer

For emergencies, we aim to be with you within 1-2 hours across Portsmouth, Southsea, and the surrounding PO postcode areas. For booked jobs, we offer same-day and next-day appointments depending on availability.

Question 2

Are you Gas Safe registered?

Accepted Answer

Yes, both Scott and Fraser are fully Gas Safe registered. We carry our Gas Safe ID cards on every job and can provide our registration number on request. We're qualified to work on all gas appliances including boilers, cookers, and gas fires.

Question 3

How much does a plumber cost in Portsmouth?

Accepted Answer

We offer free, no-obligation quotes for all work. We don't charge a call-out fee for quotes and we'll always tell you the price upfront before starting any work. No hidden fees, no surprises on the bill.

Question 4

Do you offer emergency plumbing services?

Accepted Answer

Yes! We offer emergency plumbing across Portsmouth, Fareham, Gosport, Havant, Waterlooville, and Chichester. Burst pipes, boiler breakdowns, major leaks — call or WhatsApp us and we'll get to you as fast as we can.

Question 5

What areas do you cover?

Accepted Answer

We're based in Portsmouth and cover the whole south Hampshire and west Sussex coast: Portsmouth (PO1-PO6), Southsea, Cosham, Hilsea, Fareham, Gosport, Lee-on-the-Solent, Stubbington, Havant, Emsworth, Waterlooville, Horndean, Chichester, and surrounding villages.

Question 6

Do you do landlord gas safety certificates?

Accepted Answer

Yes, we provide CP12 landlord gas safety certificates across Portsmouth and Hampshire. We can usually do these same-day and email the certificate to you and your letting agent on the spot.

Question 7

Can you fit a new bathroom?

Accepted Answer

Absolutely. We handle complete bathroom installations from start to finish — plumbing, tiling, fixtures, even underfloor heating. We work with you on the design and can source materials or work with items you've already chosen.

Question 8

Do you provide written quotes?

Accepted Answer

Every time. We'll visit your property, assess the work, and provide a clear written quote with no hidden extras. We believe in being upfront so you know exactly what you're paying for before we start.

Areas We Cover

Portsmouth

Fareham

Gosport

Havant

Waterlooville

Chichester